Health & Safety
Wellness, Safety & Peace of Mind
At Dr. Wilkinson’s Backyard Resort & Mineral Springs, wellness has always been at the heart of what we do. As Calistoga’s original wellness resort, we’ve been caring for guests since 1952, and that commitment remains as strong as ever.
As we welcome you back, your comfort, safety, and peace of mind continue to come first. We’ve implemented enhanced safety measures throughout the resort so you can relax, unwind, and enjoy your stay with confidence. From our open-air setting to our mineral pools and signature mud baths, every part of the experience is designed to help you feel good, have fun, and reconnect in a refreshed wellness environment.
Clean & Well Protocol
- At Dr. Wilkinson’s Backyard Resort & Mineral Springs, wellness has always been part of who we are. We are committed to creating a clean, safe, and comfortable environment for our guests and team members from the moment we open our hearts and doors.
- Our Clean & Well Protocol includes enhanced cleaning practices, thoughtful guest experiences, and safety measures throughout the resort, so you can relax, recharge, and enjoy your stay with confidence.
Thoughtful Cleaning Throughout the Resort
- We use hospital-grade disinfectants throughout the property, with extra attention given to high-touch surfaces in the lobby, guest rooms, resort grounds, courtyard lounge areas, Spa Garden, Backyard, spa, and mineral pools.
- Our team is trained on health and safety procedures, including proper handwashing, hygiene practices, prevention measures, and response protocols. Hotel associates are equipped with protective gear where appropriate, and hand sanitizer stations are available throughout the property for guest and team use.
- To support a comfortable resort experience, shared spaces have been thoughtfully arranged with room to spread out, and signage throughout the property helps guide guests and associates.
You’ll Stay Well: Welcome Experience
- Before arrival, we’ll text you with options for touchless check-in and key access, helping make your welcome experience smooth and simple.
- At the front desk, added partitions provide an extra level of precaution while our team continues to deliver the warm, welcoming service Dr. Wilkinson’s is known for. Protective masks, gloves, and hand sanitizer are available to our front desk associates and to guests upon request.
- Open-air outdoor pathways connect the resort’s guest rooms, lobby, and amenities, making it easy to move throughout the property. Private gathering spaces are available for small groups, and full resort buyouts may also be arranged.
You’ll Sleep Well: Guest Room Experience
- Our 50 newly renovated guest rooms open to the outdoors, offering fresh air, comfort, and easy access to the resort setting.
- Before each stay, guest rooms are thoroughly cleaned with hospital-grade disinfectants, with extra care given to frequently touched areas such as light switches, door handles, TV remotes, and thermostats. A room seal may be placed on doors to indicate that the room has not been accessed since cleaning.
- Housekeeping service is available upon request, allowing you to enjoy your room with added peace of mind. Non-essential in-room items, such as paper and pens, are limited and available upon request.
You’ll Feel Well: Mineral Pools
- Our mineral pools are naturally nourishing and restorative, offering one of Calistoga’s most iconic wellness experiences. Our waters have been classified by the Balneology Association of North America.
- Pool furniture and lounge areas are sanitized regularly, and seating is arranged to provide a comfortable sense of space. Our team monitors the mineral pools throughout the day to help maintain healthy and relaxing conditions for all guests.
You’ll Be Well: Spa Experience
- Wellness and safety go hand in hand at Dr. Wilkinson’s. Our spa experience has been thoughtfully designed to create a welcoming, calming, and comfortable environment.
- Appointments are scheduled with care, and private mud bath experiences, soaking pools, and treatment rooms allow guests to unwind with ease. Before your treatment, we’ll provide a mask, footwear, and robe.
- Outdoor treatment rooms, falling water treatments, and open-air lounge spaces offer a serene setting for relaxation, restoration, and true Calistoga wellness.
You’ll Eat Well: Dining Experience
- House of Better offers elevated counter service with plenty of outdoor space to enjoy a relaxed dining experience.
- Tables and service areas are arranged with guest comfort in mind. Guests may view and order from online menus, order by phone, or request single-use paper menus in person.
- Counter spaces, tables, and seating areas are sanitized between guests. Restaurant team members are trained in hygiene and disinfecting practices and follow safe food preparation and service standards.
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